Payment Management

Payment Management FAQ's

Yes, on Financli, users can update their billing information by navigating to the Billing section and selecting ‘Edit Billing Information’. From there, users can make the necessary changes to their billing details to ensure accuracy and continuity of service. However, please note that even though the information will be saved, the updation of billing information on the payment gateway might not be immediate. It is advised that if billing information requires change, this should be done a couple of weeks before the payment is due to ensure seamless processing.

Financli operates on automatic subscription billing. Users are charged automatically each month for their subscription. If a payment card is declined, Financli will automatically send an email to the user, prompting them to update their card details to ensure uninterrupted service.

Financli currently integrates Stripe, which accepts Visa, Mastercard, and American Express cards. Additionally, PayPal is also accepted as a payment method.

Failed payments in Financli are handled efficiently through our payment processor, Stripe. If a payment fails, Stripe takes charge of the notification process, automatically sending an email to the client to alert them of the issue, ensuring timely communication and resolution of payment issues.