Support FAQ's
Yes, Financli provides a Terms and Conditions document, which is available on our website. Users are encouraged to review this document to understand the terms governing the use of our platform and services.
Live Chat support is available from Monday to Friday, operating 24 hours a day for 5 days a week. Support services are not available on weekends.
Yes, Financli provides a Discussion Forum on its website where users can engage in discussions, share insights, and exchange ideas with other members of the community. This forum serves as a valuable resource for collaboration, networking, and seeking advice on various topics related to financial planning and analysis.
For any complaints or support inquiries, users can reach out to info@financli.com, which serves as the main email address for complaints and support.
Users can report bugs by emailing info@financli.com. Additionally, within the Financli platform, users will have the option to report a bug directly. They can easily contact us through this feature to report any issues they encounter while using the platform.