Customer Satisfaction
Customer Satisfaction What is Customer Satisfaction? The customer satisfaction metric evaluates a company’s products, services, and overall customer experience. By showing how
What is Shrinkage?
Shrinkage Inventory loss due to problems like staff theft, shoplifting, administrative errors, vendor fraud, damage, and cashier errors is referred to as
Digital and Foot Traffic
Digital and Foot Traffic Foot Traffic Foot traffic in retail refers to the number of customers who walk into your store. In
Online and Brick and Mortar Sales
Online and Brick and Mortar Sales Any activity that aids in selling a good or service to an organization or client is
Customer Retention
What is Customer Retention? Customer retention is the percentage of customers who remain with a company for over one year. The rate
Average Transaction Value
Average Transaction Value A sales KPI used to assess the efficiency of the sales process and the store’s sales team is average
Gross Margin Return on Investment (GMROI)
Gross Margin Return on Investment (GMROI) The gross margin return on investment (GMROI) is a statistic used to evaluate the profitability of
List of All Retail KPIs You Will Ever Need
List of All Retail KPIs You Will Ever Need Are you ready to take your retail game to the next level? Then
Sales per Square Foot
Sales per Square Foot The Sales per square foot is the average income made per square foot of your retail area. A