Saas metrics

Expansion Revenue The expansion revenue metric measures the additional revenue generated from existing customers who make additional purchases or upgrade their purchases

Monthly Recurring Revenue (MRR) Monthly Recurring Revenue (MRR) is a business metric that represents the total amount of predictable, recurring revenue generated

Customer Interaction Customer interaction metrics are key performance indicators (KPIs) that businesses use to measure the effectiveness of their interactions with customers.

Average Revenue Per User (ARPU) Average Revenue Per User (ARPU) is a key performance metric used by businesses to measure the revenue

Customer Count A customer count metric is used to track the number of customers interacting with a business over a specified period.

Cost of Goods Sold (COGS) Cost of Goods Sold (COGS) is an accounting term that refers to the direct costs associated with

Compounded Monthly Growth Rate (CMGR) Compounded Monthly Growth Rate (CMGR) is a financial metric used to measure the growth rate of an

CAC Payback Period The CAC payback period is a financial metric measuring the time it takes for a business to recover the

Customer Health Score A customer health score is a metric that helps businesses evaluate their customers’ overall health and satisfaction. It typically